Wilson Riphenburg

Information Technology Support Specialist

About me

Highly motivated, diligent work ethic and a drive for quality. Knowledgeable with modern technology mediums and experienced with ten years in IT support contractor role. Pioneering spirit and enthusiastic attitude with solid capacity for learning – if I don’t know the answer, I will research to find it. Can work independently and in teams, with a demonstrated ability to achieve desired outcomes for the end-user. Efficient problem solver with strong communication skills. Creative when conditions allow. Well-versed in interacting with customers; able to produce shared understanding.




Associate Desktop Engineer Cigna September 2020 - Present
Desktop Support Specialist Centura Health November 2019 - April 2020
IT Support Contractor Self Employed May 2008 - October 2019
Carpenter Squire Consulting February 2018 - June 2019
Landscaper Scovgard Enterprises December 2012 - June 2013
Busser/Barback Jose Muldoon's June 2010 - September 2011


University of Colorado at Colorado Springs
University of Colorado at Boulder
LeaderQuest Academy


Microsoft Office Suite Organization and Attention to Detail
Microsoft Windows Operating Systems Documentation Writing
Linux: Ubuntu, Kali - pen testing Multi-Tasking and Prioritization
Laptops, PCs, Tablets, Mobile Device Planning and Time Management
Active Directory, Windows Server, SCCM, Group Policy Critical Thinking and Decision Making
SOHO Networking Written and Oral Communication
Research, Problem Solving and Information Gathering Social Skills and Customer Engagement

"All things are difficult before they are easy."